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Trevor's avatar

The biggest issue was that neither founder had a technical background. As a result, they became heavily dependent on layers of managers and employees who, in my view, lacked urgency and delivered very little value.

From the inside, the company felt deeply dysfunctional. There was surprisingly little meaningful work being done, and it often seemed as though more than 70% of the workforce could have been removed without materially affecting productivity.

A substantial portion of hiring also appeared to be driven by DEI requirements associated with government mandates rather than purely technical merit. Meanwhile, many of the people who carried the bulk of the technical work have since left, with a number relocating to foreign countries.

A conversation with the company's leadership quickly gives a sense of why these problems persist. The company also operated as a fully remote, globally distributed organization. It was not uncommon to hear of employees travelling around Europe while continuing to report that they were working.

Carl Panczak's avatar

Figma is a great product, professionals like me use it daily for product design. The only person I know who uses Canva is my 12 year old daughter, for school assignments and personal projects. I don't think she would ever pay for Canva, because there is a long line of other free graphic design tools both web based and software programs like PowerPoint that she could use. Canva is not used by serious creatives, or professionals, perhaps small businesses like flower shops for their social media posts and other stuff. But then with tools like ChatGPT and Claude now producing visual assets of a high quality, that are also free, why pay for Canva as well? There doesn't seem to be a viable business model anymore. I get they can scale globally and make a little bit from people who pay but it's going to get commoditised out.

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