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Trevor's avatar

The biggest issue was that neither founder had a technical background. As a result, they became heavily dependent on layers of managers and employees who, in my view, lacked urgency and delivered very little value.

From the inside, the company felt deeply dysfunctional. There was surprisingly little meaningful work being done, and it often seemed as though more than 70% of the workforce could have been removed without materially affecting productivity.

A substantial portion of hiring also appeared to be driven by DEI requirements associated with government mandates rather than purely technical merit. Meanwhile, many of the people who carried the bulk of the technical work have since left, with a number relocating to foreign countries.

A conversation with the company's leadership quickly gives a sense of why these problems persist. The company also operated as a fully remote, globally distributed organization. It was not uncommon to hear of employees travelling around Europe while continuing to report that they were working.

Julian's avatar

I always get worried when businesses are valued at multiples of sales and not profits. I remember back in the dot com boom, they even tried to value companies based on clicks to their webpage. Oh the humanity (referring to my age)…

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